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Privacy Policy

Australian Will ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], engage with our services, or make purchases from our site.

1. Information We Collect

Personal Information:
We may collect personal information that you provide directly to us when you:

  • Make a purchase

  • Create an account

  • Subscribe to our newsletter

  • Fill out a form

  • Contact customer support​

The personal information we collect may include:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information (e.g., credit card number, billing address)

  • Any other information you choose to provide 

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Non-Personal Information:
We may collect non-personal information automatically as you navigate through the site. This may include:

  • IP address

  • Browser type

  • Operating system

  • Device type

  • Referring website

  • Pages viewed and the time spent on our site

  • Cookie data


2. How We Collect Information
We collect information from you in several ways:
 

  • Directly from You: When you provide personal information by making a purchase, creating an account, or filling out forms.

  • Automatically: Using cookies, web beacons, and other tracking technologies that collect data about your interactions with our website.

  • From Third-Party Services: We may receive information from third-party services, such as payment processors, advertising networks, and analytics providers.

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3. How We Use Your Information
We use the information we collect for various purposes, including:
 

  • Processing Transactions: To process your orders, manage payments, and provide you with the products or services you have requested.

  • Communicating with You: To send you updates, order confirmations, and other essential communications related to your transactions or inquiries.

  • Improving Our Website: To analyze usage patterns and improve the performance, content, and user experience of our site.

  • Marketing and Promotions: To provide you with information about products, services, or special offers that may interest you, provided you have given us your consent to receive such communications.

  • Compliance and Legal Obligations: To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of our users and business.


4. How We Share Your Information
We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, marketing, and website hosting.

  • Legal Requirements: We may disclose your information if required by law or in response to legal process, such as a court order or subpoena.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new owners.

  • With Your Consent: We may share your information with third parties when you have provided your explicit consent.


5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure.

6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices
You have the following rights regarding your personal information:

  • Access and Update: You can access, correct, or update your personal information at any time by logging into your account or contacting us.

  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.

  • Data Deletion: You can request the deletion of your personal information by contacting us, subject to certain legal obligations.


8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

9. International Data Transfers
If you are accessing our website from outside the country where we operate, your information may be transferred to, stored, and processed in a different country. We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the "Effective Date" above. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Australian Will
support@australianwill.com.au
 

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